Knowledge Base

The following Knowledge Base resources provide detailed guidance and instructions for resolving common configuration issues, known bugs and how to requests.

For immediate assistance please Submit Support Request or email support at support@securevantage.com

Knowledge Base Articles - Security Management
  • KB 240101: Privileged Group Membership rules fail in localized environment
  • KB 240102: License Discovery Errors after installation or license key update
  • KB 240103: False positive in Logon Failure Template associated with Computer activity
  • KB 240106: Group Membership Templates don't trigger alert on certain types of group changes
  • KB 240107: Systems go into agentless state after importing MPs
Knowledge Base Articles - Security Auditing
  • KB 340101: Archive Export Errors in some environments using SQL international coalitions
  • KB 340102: Reports fail to open after installation, permissions errors
  • KB 340103: Reports fail to open due to error accessing data source
  • KB 340104: Logon Activity report is extremely slow or fails to complete
  • KB 340105: ACS Query and Report performance is slow
  • KB 340106: After applying Operations Manager SP1 reporting no longer works
  • KB 340108: The configuration file name "C:\Documents...Archiver.dtsConfig" is not valid
  • KB 340109: Archive Export fails during compression step, drive has insufficient space
  • KB 340111: Archive load and restoration failures
  • KB 340113: Report filters for Users and Groups do not match Active Directory
  • KB 340114: Partitions not being groomed and/or multiple partitions have status = 1
How To's
  • KB 540101: How to update the License File
  • KB 540102: How to override security alerting rules
  • KB 540104: How to configure ACS solutions for multiple Audit Databases on single SQL Server
  • KB 540105: How to configure Archiver to not export all partitions after install
  • KB 540107: How to load reports manually on a remote report server
  • KB 540108: How to edit monitoring templates after creation
  • KB 540109: How to check MP version
  • KB 540110: How to configure filter jobs to not run on all Partitions after install
Training Video's
  • Download: ACS Master Class Series - Highlights
  • Download: ACS Master Class Series - Session 2, Design & Planning
  • Download: ACS Master Class Series - Session 5, Troubleshooting
  • Download: ACS Master Class Series - Session 12, Disaster Recovery and Failover
  • Download: ACS Master Class Series - Session 13, Gateways and Certificates

News & Events

Quarterly Newsletter 10/22/2008: ..find lots of great information on our efforts and upcoming solutions to enhance your security management and auditing experiences with System Center.

Press Release 07/08/08: Secure Vantage Technologies and Infront Consulting join forces to offer free training and education series for the Audit Collection Service

Read more